Answers before you order.

A client account and a payment method. You pick a plan, configure it, and pay at checkout. Provisioning starts as soon as the payment is confirmed.

Yes, for SA-MP and MTA: 1 GB of RAM, 5 GB of disk, 100% CPU and up to 500 player slots, with one free server per account. Free servers are not always-on, and stock is limited, so the game page shows how many are left.

VPS, RDP and game servers are provisioned automatically after payment, usually within minutes. Dedicated servers are prepared by hand, so allow 2 to 4 hours.

VPS plans run Linux, with images such as Ubuntu 24.04, Debian 12 and AlmaLinux 9. RDP plans run Windows Server with a full Remote Desktop session. You choose the image when you order, and you can reinstall from the panel later.

For VPS and Windows RDP, the location follows the CPU tier you pick. Minimum (Xeon E5) and Premium (Ryzen 9) run in Eygelshoven, Netherlands. Standard (Xeon Gold) runs in Velbert, Germany. The order page and checkout show the location before you pay.

Yes. Use the language menu in the header to switch between English, German and French.

PayPal, card, cryptocurrency, bank transfer, or your account balance. Checkout lists the methods available for what you are buying.

On VPS and RDP orders, PayPal, bank transfer and account balance add a 20% payment fee to the listed plan price. Card and crypto payments do not. Checkout shows the total for each method before you confirm, so the total you see is the total you pay.

At checkout, under the payment methods. Choose “Have a discount code?”, type the code and select Apply. If it is valid, the new total appears straight away.

Yes. Choose Crypto at checkout and you are sent to a secure Plisio invoice, where you pick your coin, including Bitcoin, Ethereum, Litecoin and USDT. Crypto pays the listed plan price with no payment fee, and your server starts once the network confirms the payment. The invoice expires after 60 minutes.

It is a balance on your account that you can spend at checkout. Cashbox in the client area shows the balance and its history, and lets you add to it by redeeming a code.

In the client area, under Cashbox. It has tabs for purchases, failed payments, renewals, your balance and invoices.

Yes. CPU, RAM and disk can be upgraded from the client area as your project grows.

You can cancel a service from the client area. Prepaid fees for a terminated service are not refunded, except where the law requires it or where the SLA provides a credit.

A service can be suspended after a failed or overdue payment, and terminated if it stays unpaid after a reasonable grace period. Pay the open invoice and the service is restored.

It depends on the tier. Minimum plans run on Intel Xeon E5-2697v4, Standard plans on Intel Xeon Gold 6240, and Premium plans on AMD Ryzen 9 9950X. The CPU is listed on each plan.

Dual Intel Xeon Gold 6240, AMD Ryzen 9 9950X and dual Intel Xeon E5-2697v4 machines, each on a 10 Gbps port with DDoS protection included.

SA-MP (including open.mp) and MTA run on game plans managed through a Pterodactyl panel. FiveM is sold as a Windows RDP server, which gives you a full desktop for FXServer and txAdmin. It is not offered on the game panel.

Yes. Game plans are configurable: memory from 1 to 8 GB, disk from 5 to 40 GB, CPU, and 64 to 500 player slots. The price updates as you change them.

Through the game panel, which is linked from your server in the client area. From there you can control the server, edit its files and rename it.

Yes. A Linux VPS gives you full root access, so you can install the panel and software you prefer.

Backups and snapshots are available on higher tiers and are managed from the panel. The SLA does not cover data you did not back up, so keep your own copy of anything you cannot lose.

Yes. The API documentation covers account, plans, servers, billing, tokens and request logs, and has a live request runner so you can try calls before you write code.

Yes. Reseller access lets you provision and manage servers for your own customers from your own API key. If you would like to work with us more closely, you can also apply to become a partner.

Yes, on VPS, RDP, game and dedicated plans at no extra cost. Mitigation is provided with our partner PletX, which has more than 5 Tbps of capacity, and uses filters tuned for game traffic. Attacks above what is stated for your plan fall outside the SLA.

Servers connect at 10 Gbps. Each server gets an IPv4 address, and IPv6 is available where the location supports it.

Open the status page. Our monitor checks the website, the API, the game panel and the VPS panel every minute, and the page keeps 90 days of history. Planned maintenance is announced at least 48 hours ahead, except for emergency work.

A 99.9% monthly uptime target for paid cloud VPS, dedicated and game servers. If the target is missed because of us, you can claim a service credit: open a billing ticket within 14 days of the incident. Credits do not apply to free tiers or to downtime you caused.

Open a ticket from the client area. Ayoub and Brahim handle tickets between them: Brahim for plans and billing, Ayoub for anything technical or security related.

Open a ticket and say it is a security or abuse report. Security reports are handled by Ayoub. Include the address or server involved and what you saw.

Questions about the terms can go to support@qbyte.host. For anything about a service, open a ticket instead, so the details and the replies stay in one thread.

Anything illegal, plus abuse such as attacking other networks and spam. Crypto-mining, public proxies and torrent seeding are not allowed on shared and game plans. Abuse can lead to suspension or termination.

Two people: Ayoub, who looks after security, the backend, the VM manager and the servers, and Brahim, who looks after sales, marketing and technical support.