Privacy Policy
How QByte Host collects, uses, and protects personal data when you use our website, client area, and infrastructure.
Data we collect
We collect the details you provide when you register, order a service, open a ticket, or contact us: name, email address, billing details, Discord identity if you link it, and the content of your support messages. We also process technical data such as IP addresses, device and browser information, authentication events, and service usage needed to operate the platform.
How we use data
We use personal data to create and secure accounts, provision and support services, process payments, prevent fraud and abuse, comply with legal obligations, and send operational notices. With your consent, we may send product updates; you can opt out of marketing at any time without losing service messages.
Legal bases
Where the GDPR applies, we rely on contract performance for account and service data, legitimate interests for security and service improvement, consent for optional marketing and cookies, and legal obligation for tax, accounting, and lawful requests. You can withdraw consent at any time.
Sharing and processors
We share only what is necessary with payment processors, infrastructure and DDoS-protection providers, email delivery services, and support tools. We do not sell personal data. Where a processor is outside the EEA, we use appropriate safeguards such as standard contractual clauses. We may disclose data when required by law or to protect the rights and safety of our customers and network.
Retention and security
Account and billing records are kept for as long as your account is active and for the period required by tax and accounting law. Support records are retained for a reasonable period to resolve follow-up issues. We use access controls, encryption in transit, logging, and least-privilege administration to protect data. No service can guarantee absolute security.
Your rights
You may request access, correction, deletion, restriction, portability, or objection to processing of your personal data. You may also lodge a complaint with your local data-protection authority. Send requests to privacy@qbyte.host; we may need to verify your identity before acting.
Cookies and analytics
The website uses essential cookies for authentication and security. Optional analytics are loaded only when configured and consented to. You can clear or block cookies in your browser, though essential features such as the client area may stop working.